NDIS & Centrelink Letters

NDIS access request form mental health

NDIS Mental Health Support Letter: 5 Reports We Prepare

NDIS Mental Health Support Letters, DCJ Housing Forms and Centrelink DSP Reports — Wollongong

An NDIS mental health support letter, a DCJ Housing Medical Assessment Form or a Disability Support Pension report all need the same thing: a treating clinician who has properly assessed you and can write to the criteria the agency applies. Finding that clinician without a months-long wait is often the hardest part of the application. Mindora Health prepares clinician reports and support letters for people in Wollongong and the Illawarra following a comprehensive mental health assessment — no waitlist, no referral required.

5 documents we prepare — NDIS mental health support letter to DSP report

NDIS Access Request — evidence of psychosocial disability. The NDIS requires evidence that a mental health condition is likely to be permanent and substantially reduces your functional capacity in daily life. We complete the treating health professional section of the Access Request Form and provide supporting evidence addressing diagnosis, treatment history and functional impact across the domains the NDIA assesses. The NDIS explains what it looks for in its guidance on providing evidence of your disability.
NDIS support letters. For plan reviews, requests for specific supports, change-of-circumstances reviews, or updated clinical evidence for the NDIA or your support coordinator.
DCJ Housing Medical Assessment Form. The NSW Department of Communities and Justice uses this form to assess whether a medical or psychiatric condition affects your housing needs — type of accommodation, location, or urgency. We complete the health professional section based on our assessment. Information on social housing eligibility is on the DCJ Housing website
DCJ Housing support letters. Letters supporting priority housing applications, transfer requests, or specific housing requirements related to a mental health condition.
Centrelink Disability Support Pension (DSP) reports. Treating clinician evidence addressing diagnosis, whether the condition is fully diagnosed, treated and stabilised, and its functional impact — the elements Services Australia's assessment requires. Eligibility rules are on the Services Australia DSP page.
NDIS report Wollongong

Which conditions are most often involved

Most of the reports we prepare relate to psychosis and schizophrenia, bipolar disorder, PTSD and complex trauma, personality disorders, and severe recurrent depression or anxiety — frequently with co-occurring substance use. Where mental health and substance use overlap, functional impact is often under-documented; assessing both together is a particular strength of our practice.

What makes a strong NDIS mental health support letter

The NDIA assesses functional capacity across six domains: communication, social interaction, learning, mobility, self-care and self-management. A strong NDIS mental health support letter does not just name a diagnosis — it describes, with examples from the assessment, how the condition affects each relevant domain on a typical day and a bad day, what treatment has been tried and for how long, why the condition is likely to be permanent despite treatment, and what supports would reduce the impact. That is the structure we write to. Vague letters (“suffers from anxiety and would benefit from support”) are the most common reason applications stall.

Investigations for Mental Health Symptoms
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Investigations

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Treatment Planning

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How an NDIS mental health support letter (or any report) is prepared

  1. Comprehensive assessment first

    All reports are based on our own clinical assessment. New clients book a 60-minute in-person comprehensive assessment in Wollongong; existing clients can request reports at a follow-up appointment. Where a medical cause needs to be excluded first, we may request investigations.

  2. Tell us what the document is for

    Bring the form (if there is one), any correspondence from the NDIA, DCJ or Centrelink, previous reports, and your support coordinator’s or caseworker’s details. Knowing the criteria the agency will apply lets us write to them.

  3. Report preparation

    We write the report or complete the form using our assessment findings, in the language and structure the agency expects. With your consent we can incorporate information from your GP, psychologist, occupational therapist or support coordinator.

  4. Review and release

    You receive the completed document to submit, or, where the form requires, we submit directly. Follow-up updates can be handled by telehealth.

What we can and cannot do

We provide honest, evidence-based clinical opinions. A report from Mindora Health describes what our assessment found. We cannot guarantee that an application will be approved, and we will not state a diagnosis or a level of impairment that our assessment does not support. That independence is also what gives our reports weight with the agencies that read them.

We do not prepare medico-legal, workers compensation or court reports. If you need one of those, we will say so.

Why an assessment by a Mental Health Nurse Practitioner?

The NDIS, DCJ and Services Australia accept evidence from a range of treating health professionals. A Mental Health Nurse Practitioner is well placed to provide it: endorsed by the Nursing and Midwifery Board of Australia to assess and diagnose, able to spend the time a comprehensive assessment needs, and — at Mindora Health — available without the months-long wait that often stalls these applications.

Our practitioner’s research background in comorbid mental health and substance use is directly relevant to many applicants. Her published systematic review on how mental health clinicians perceive and manage alcohol and other drug use in people with mental illness informs how functional impact is assessed and documented when both are present — an area where applications most often fall short. Read about our practitioner.

Reports can also draw on your personalised treatment plan, which documents diagnosis, treatment and monitoring in a form agencies find useful.

DCJ Housing medical assessment form

Fees and Medicare

AppointmentDurationFeeMedicare rebate
Initial comprehensive assessment (new clients) — basis for all reports60 min$250$117.20
Long follow-up — report discussion, complex form completion40 min$150$75.60
Standard follow-up — report update, brief letter20 min$100$52.55
Brief follow-up10 min$50$27.80
Report preparation (outside appointment)variesquoted in advancenot rebatable

Frequently asked questions

(01) Who can write an NDIS mental health support letter?
Treating health professionals including psychiatrists, GPs, psychologists, occupational therapists and Nurse Practitioners can provide evidence. The NDIS is most interested in evidence from clinicians who have assessed you and can speak to diagnosis, treatment and functional impact.
(02) Can you complete the NDIS Access Request Form?
Yes. We complete the treating health professional section based on our comprehensive assessment and can provide additional supporting evidence addressing the access criteria.
(03) Do you complete DCJ Housing Medical Assessment Forms?
Yes. We complete the DCJ Housing Medical Assessment Form and can provide support letters for priority housing or transfer applications where a mental health condition is relevant.
(04) Can you provide evidence for a Disability Support Pension claim?
Yes. We prepare treating clinician reports addressing diagnosis, treatment and functional impact for DSP claims. Services Australia makes the final decision on eligibility.
(05) How quickly can I get a report?
There is no waitlist for the assessment. Turnaround for the report itself depends on complexity; we give you a timeframe at your appointment.
(06) Do I need to be an existing patient?
No. New clients book an initial comprehensive assessment; reports are then prepared from that assessment.
(07) Will the report say what I need it to say?
It will say what our assessment finds, written to the agency's criteria. We cannot guarantee an outcome or state something the assessment doesn't support — and a report that reads as independent is far more useful to your application than one that doesn't.